If you are not completely satisfied with your purchase, we offer a 30-day refund policy. This means that you have 30 days from the date of purchase to request a refund. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition that you received it. Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund.
If your refund is approved, we will initiate a refund to your original method of payment. Please note that it may take some time for the refund to be processed and for the funds to be reflected in your account.
In addition to our refund policy, we also offer a 60-day return policy. If you wish to return an item for any reason within 60 days of purchase, please contact our customer support team at the provided phone number or email address. Our team will guide you through the return process and provide you with a return authorization number.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. You will be responsible for the return shipping costs, unless the return is due to a defect or error on our part.
Once we receive the returned item, our team will inspect it and notify you of the approval or rejection of your return. If your return is approved, we will process the refund or offer an exchange, depending on your preference.
If you have any questions or concerns regarding our refund and return policy, please feel free to contact us using the following information:
Trade name: Imperialz
Phone number: +923313170262
Email: hammadsheikh1122@outlook.com
Physical address: Pakistan
We value your satisfaction and are committed to resolving any issues that may arise. Thank you for choosing Imperialz!